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What our GMs say

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Hear from our amazing GM's around the globe

Ericka - Kimpton Epic Miami

When I joined Kimpton Hotels & Restaurants over 20 years ago, I felt like I came home. I found an organization that believes in me, invests in me and has done everything to help support me become a better leader and a better person to my family and friends.

Working for a brand that believes in creating heartfelt human connections for both guests and employees is truly a value that I believe in and one I try to bring to life each and every day. I feel so fortunate to work with an organization that embodies genuine care of team members, guests and the community.

Patrick - Kimpton Thailand

Something a lot of us GMs are looking for is personal growth and career growth. If you want to operate in the luxury space; if you want to win awards; if you want to create your own guest experiences – but you really want to have fun while doing it – you can do that with a brand like Kimpton.

You can really create something here. You’re really part of designing the guest journey. You can be very, very creative.

Sofia - Intercontinental New York

As the General Manager of an InterContinental property, I’m able to connect with people from all walks of life whilst curating personalised experiences that ensure our guests feel right at home. This is largely due to IHG’s culture which supports and encourages all team members to work together, fostering a truly invigorating and collaborative environment. It’s what makes IHG such a special place to work – now more than ever as we embark on this new era.

Melvin - Regent Chongqing

The amazing part of working with Regent and IHG as a leader is that there is always room for learning. Regent is a cultural experience that nourishes your lifestyle, your personality and your soul.

You’re not just caring for your guests, you are also caring for your family, caring for your friends - so you become a better person as time goes by.

Umaporn - Vignette Sindhorn Midtown

As a person from Thailand, I’m very proud to deliver an authentic Thai experience to our guests here.

We are working with the foundation here to provide an education opportunity for underprivileged kids in Thailand to have their internship here.

I’m very proud to work with a brand that is always giving back to the local community.

André - Six Senses Douro Valley

Reaching the top of what I expected when I entered this career - becoming a GM in such an amazing property - is the realisation of a dream.

Six Senses is a place where you feel comfortable, you feel taken care of and it gives you the opportunity to always do better and to grow. It is a great brand to work for if you are ambitious, if you want to work with the best people, if you want to deliver at the best level - Six Senses is the place for you.

Coetzer Deysel - InterContinental Maldives

From my first discussion with IHG, I was excited by their vision of elevating their luxury brands and transforming the experience for guests in this space. I was hooked and just immediately knew I had to be part of this new journey at InterContinental and the exciting evolution of the Luxury and Lifestyle offering at IHG.

Seeing these ambitions come to life through bold new actions, along with IHG’s honesty and humbleness, has firmly established that this is a company I want to be associated with. I was also very impressed by IHG’s important ‘Journey to Tomorrow’ commitments – a clear roadmap to help grow our business in a responsible way for the benefit of our guests, our communities and our planet.

IHG stories

A growth mindset driven by a sense of adventure and a passion for luxury

Michel Chertouh, shares how a love of new experiences and passion for luxury hospitality has led him to his current role as General Manager, Regent Hong Kong.

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Creating a sense of family and home within the team and property

We caught up with InterContinental Phu Quoc General Manager, Ghislaine Lê to find out how her interest in people was the unexpected start to an extensive and successful career within luxury hospitality.

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Investing in people leads to happy teams and outstanding guest experiences

Find out how Maarten P. Drenth, General Manager, InterContinental Lisbon, has nurtured talent and created a positive employee culture to deliver best-in-class guest experiences.

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Make your mark on some of the world's favourite brands

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Luxury and Lifestyle General Manager
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