Training Manager 培训经理

· Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Plan for the General Manager and Executive Committee for review

· 分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训计划书的形式呈交给总经理和行政委员会审阅。

· Familiarize yourself with the IHG HR and Training Standards, localizing where necessary

· 使自己了解洲际酒店集团人力资源和培训的规范，必要之处进行本地化处理。

· Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved

· 监督每个部门培训业务计划的进展，确保实现培训目标。

· Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development

· 建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。

· Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective

· 与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。

· Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, Heartbeat, achievement of budget, etc

· 利用洲际酒店集团的基本测量标准监测培训计划的成果，并进行相应的修改。如员工融入调查及意向调查，宾客心语报告，预算完成情况等。

· Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training

· 与能够协助提供高级或专业培训的专业人士取得联系。

· Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs

· 确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。

· Liaise with other IHG Training Managers to share experiences and resources

· 与洲际酒店集团的培训经理们保持联系，交流经验，交换资源。

· Maintain current information and records of suppliers of training resources and materials

· 更新培训资源和资料供应商的信息和记录。

QUALIFICATIONS AND REQUIREMENTS任职要求

Required Skills-技能要求

· Communication skills are utilized a significant amount of time when interacting with others

demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· 拥有在与他人交往时大多数时间所使用的沟通技能

完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

· Corporate certification in training programs may be required such as GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc.

· 可能要求具有公司的培训证书，如GTC注册评审员，认可的评估中心评审专员

· Proficient in the use of Microsoft Office

· 精通微软办公软件

· Problem solving, analytical, reasoning, motivating, organizational and training abilities.

· 具有解决问题，推理，号召，组织和培训能力

· Good writing skills

· 良好的写作技能

· Mandarin Speaking is priority

· 听说普通话者优先

Qualifications-学历

· Bachelor’s degree or Diploma in Human Resources or Training.

· 具有人力资源或培训的毕业证书

Experience-经验

· 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

· 3年相关工作经验或相似的管理经验，或与此相当的教育与工作经验结合的背景