Team Lead, Receivables to Cash

Key Accountabilities:

1. Team Leadership & Supervision    
a) Lead and supervise a team of billing analysts or specialists.    
b) Allocate tasks, monitor daily operations, and ensure billing targets and deadlines are met.    
c) Coach, mentor, and support team members, including onboarding and training.    
2. Billing Accuracy & Completeness    
a) Ensure all customer invoices are processed accurately and completely as per contract terms and company policies.    
b) Validate billing data and monitor checkpoints to reduce errors and omissions.    
3. Compliance & Controls    
a) Ensure adherence to internal controls, SOX requirements, and company billing policies.    
b) Maintain documentation for audit readiness and compliance with applicable regulations.    
c) Monitor compliance with IFRS revenue recognition principles as applicable.    
4. Reporting & Documentation    
a) Generate and review regular billing reports for accuracy, aging, and completeness.    
b) Track billing performance metrics (e.g., billing accuracy rate, credit note trends).    
c) Support finance team with monthly close and audit documentation.    
5. Issue Resolution & Stakeholder Management    
a) Act as an escalation point for complex billing issues and customer disputes.    
b) Collaborate with internal teams (sales, customer service, legal) to resolve billing challenges.    
c) Support initiatives to reduce credit notes and invoice rejections.    
6. Process Improvement    
a) Identify gaps and opportunities in the billing process and recommend automation or standardization.    
b) Implement quality control procedures and standard operating practices.    
 

Key Metrics:

Process: Responsible for Revenue Assurance Process and right billing first time. Capable of handling billing disputes and resolving them efficiently and timely.                
Compliance: Ensure accounts are compliant to regulatory/ group requirements and adequate documentation.                
Efficiency: Proactively identify and implement process improvements in consultation with supervisor.                
Team: Manage team at sub process level including training, and reviewing.                
 

Required Education, Experience, Technical Skills and Knowledge:

Education-
·Bachelor’s degree in a relevant field of work or an equivalent combination of education and work-related experience.    
·Master’s degree in finance with relevant field of work experience ( Preferred)    
Experience-
A minimum of 5-7 years progressive work-related experience with demonstrated proficiency and understanding in one or more functions related to the position    
Technical Skills and Knowledge-
Experience to work on RPA, Power Query and other automated solution     
Strong analytical and review skills    
Exposure to transitions    
Strong communication skills: verbal and written    
Strong stakeholder management skills    
Demonstrated knowledge and understanding of PeopleSoft/Essbase or other enterprise financial systems and Microsoft Office    
Working knowledge of Generally Accepted Accounting Principles / IFRS / Local GAAP    
Sound understanding of the key policies impacting the process.    
Ability to guide team by providing effective solutions through expert knowledge.    
Sound clarity on Controls applicable to process