Substitute Houseperson - Hotel Indigo Lower East Side
Hotel Brand: Hotel Indigo
Location: United States, New York, New York
Hotel: Lower East Side New York (NYCOS), 171 Ludlow Street, 10002
Job number: 135188
Job Overview
Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.
- Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.
- Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.
- Be original by building connections with our guests and being imaginative to create memorable experiences.
DUTIES AND RESPONSIBILITIES
- Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
- Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
- Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
- Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
- Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
- Report to supervisor needed repairs or unsafe conditions.
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May collect newspaper and other items for recycling.
- May regularly assist with deep cleaning projects.
- May assist with other duties as assigned.
- May assist with other duties as assigned.
WORK AREA: Housekeeping areas, guest corridors, service elevators
QUALIFICATIONS AND REQUIREMENTS
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. Hourly rate: $29.15
This job requires ability to perform the following:
- Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping, and kneeling,
Other:
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Reading and writing abilities are utilized often when reading assignments and completing checklists.
- May be required to work nights, weekends, and/or holidays.
Who we are
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