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Substitute House Attendant

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2482x804-hoteloperations
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crowne-plaza-endorsed-logo-pos-rgb-vert-en

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: United States, New York, New York

Hotel: HY36 Midtown Manhattan (NYCPC), 320 W 36th St, 10018

Job number: 157274

Job Duties

Overall cleanliness of common areas and guest rooms
• Cleaning external premises of the property, including but not limited to windows, sweeping, garbage.
• Stripping rooms: removing linen from the beds; removing all used towels and recycling from the room
• Sweeping and vacuuming floors and carpets in common areas
• Dusting all shelves, ledges, furniture in all the common areas
• Cleaning all the common washrooms – lobby.
• Answering guest requests in a timely manner
• Delivering clean laundry to the service rooms
• Mopping floors as required
• Reporting maintenance problems, lost and found articles and special room problems to a Housekeeping Manager
• Removing garbage and recycling
• Maintaining storage rooms and stocking shelves.
• Taking the dirty laundry down to the housekeeping storage area
• Providing information to guest about the hotel and services offered
• Listening and responding thoughtfully to guest requests or complaints and following up with a manager if required.

Actively providing exceptional guest services to our guests and following through on guest requests
• Maintaining a clean, safe, hazard-free work environment at all times
• Understanding and following the emergency procedures for the entire Hotel
• Moving heavy objects as requested
• Assisting with any other duties as assigned.

Skills & Abilities

Ability to work quickly and efficiently with attention to detail
• Strong communication skills
• Excellent time-management skills
• Strong organizational skills
• Ability to lift up to 50 lbs. and performing physical labor over a long period up to 8 hours
 

Salary: $29.90-$39.87 hourly

Who we are

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • If you require reasonable accommodation during the application process, please click here.
  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
  • If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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