Store Supervisor_Holiday Inn Express Kolkata New Town

What is the job?

As a Stores Supervisor, you will oversee the efficient operation of all hotel stores including Food & Beverage, Housekeeping, and Engineering. You will ensure accurate inventory control, adherence to hygiene and safety standards, and timely availability of materials to support hotel operations in line with IHG brand standards.

Your day-to-day

Inventory Management

• Maintain accurate stock records across all store categories
• Ensure FIFO/FEFO practices for perishable and non-perishable items
• Conduct regular stock counts (daily, weekly, monthly)
• Monitor stock levels and raise purchase requisitions timely
• Prevent stock-outs and overstocking
• Ensure compliance with FSSAI and hygiene standards

Food Store Operations

• Monitor temperature controls (freezer, chiller, storage areas)
• Maintain food safety, hygiene, and HACCP standards
• Verify product quality, expiry, and storage conditions
• Coordinate with kitchen for smooth issuance and minimal wastage

Housekeeping Store Operations

• Manage linen, guest supplies, and cleaning materials
• Ensure controlled issuance and prevent misuse
• Track linen movement and maintain records
• Ensure safe handling and storage of chemicals

Engineering Store Operations

• Maintain spare parts, tools, and maintenance materials
• Ensure availability of critical items
• Track and manage high-value inventory
• Coordinate with engineering team for maintenance requirements

Documentation & Compliance

• Maintain GRNs, stock registers, and issue records
• Ensure all transactions are updated in inventory systems
• Support audits and maintain documentation
• Ensure adherence to IHG brand standards and SOPs
• Maintain cleanliness and organization of store areas

Team Coordination

• Supervise store team and support departments
• Coordinate with Purchase, Kitchen, HK, and Engineering
• Train team members on inventory procedures

What we need from you

• Physically fit and able to handle material movement
• Ability to lift/push/pull heavy items when required
• Basic literacy, numeracy, and system handling skills
• Flexible to work shifts, weekends, and holidays

Qualifications & Experience

• Graduate in any discipline (Hospitality preferred)
• 4–6 years of experience in stores/inventory management
• 2–3 years in hospitality environment preferred
• Knowledge of F&B stores, housekeeping, and engineering inventory
• Familiarity with inventory systems, audits, and stock control

Preferred:

• Diploma/Degree in Hotel Management
• Knowledge of FSSAI/HACCP standards
• Certification in inventory or materials management

How do I deliver this? (IHG Culture)

At IHG, we live by our values of True Hospitality:

• True Attitude
• True Confidence
• True Listening
• True Responsiveness

What we offer

In return, we offer competitive salary and benefits including training, career growth opportunities, and employee discounts across IHG hotels globally.

Equal Opportunity Employer Statement

IHG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.