Store Supervisor - Holiday Inn Express Chennai OMR Thoraipakkam
Hotel Brand: Holiday Inn Express
Location: India, Chennai
Hotel: Chennai OMR Thoraipakkam (MAATP), No 5/395, Nehru Nagar, OMR Road, Okkiyam Thoraipakkam, 600097
Job number: 160702
Your day to day
Inventory Management
Maintain accurate stock records of frozen food items, housekeeping supplies, and engineering materials.
Ensure proper stock rotation (FIFO/FEFO) especially for frozen and perishable items.
Conduct daily, weekly, and monthly physical stock verification.
Ensure strict adherence to FSSAI norms and hotel SOPs
Monitor freezer (-18°C), chiller (2–5°C), and hot holding temperatures
Monitor par stock levels and raise timely purchase requisitions.
Conduct internal audits and hygiene inspections.
Avoid stock-outs and overstocking situations.
Frozen Food Store Management
.Ensure proper stock rotation (FIFO/FEFO) especially for frozen and perishable items.
Maintain temperature log records and hygiene standards.
Check product quality, expiry dates, and packaging condition at the time of receiving.
Coordinate with kitchen for smooth issuance and minimize wastage.
Ensure compliance with food safety and HACCP guidelines.
Housekeeping (HK) Store Management
Maintain stock of linen, guest supplies, cleaning chemicals, and amenities.
Housekeeping (HK) Store Management
Ensure controlled issuance to avoid pilferage or misuse
Track linen movement and maintain linen discard records.
Monitor chemical usage and ensure safe storage.
Engineering Store Management
Maintain inventory of spare parts, tools, paints, electrical and plumbing materials.
Ensure proper tagging and tracking of high-value items
Maintain minimum stock levels for critical spare parts.
Coordinate with Chief Engineer for planned maintenance material requirements
Documentation & Compliance
Maintain GRNs, DQ process, daily issue records, and stock ledgers
Sharing weekly inventory records with corporate/cluster purchase team & coordination
Ensure all entries are updated in inventory management system.
Assist during internal and external audits, Follow IHG brand standards and hotel SOPs.
Maintain cleanliness and organization of all store areas.
Daily submission of signed invoices to corporate/cluster purchase team
Team Coordination
Supervise store assistants with KST & F&B Team when required
Coordinate closely with Purchase, Kitchen, HK, and Engineering departments
Train staff on proper storage and inventory procedures
Key Skills & Competencies
Strong knowledge of inventory control procedures.
Understanding of frozen food storage standards.
Attention to detail and numerical accuracy.
Knowledge of food safety and hygiene standards.
What we need from you
It’s a physical role and you’ll be on your feet most of the day, so fitness is important
Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
You’ll might need to bend and kneel to complete some activities
Literacy skills - reading, writing and basic maths skills
Flexible attitude to shifts – you may need to work nights, weekends and/or holidays
Recommended Qualification
Minimum: Graduate in any discipline
Preferred: Bachelor’s degree / Diploma in Hotel Management / Hospitality Managementor Graduation with Supply Chain / Inventory / Commerce background
Additional advantage:
Certification in Inventory Management / Stores / Materials Management
Basic knowledge of FSSAI / HACCP norms
Recommended Experience
Total Experience: 4–6 years
Relevant Experience: 2–3 years in stores / inventory / materials management within hospitality
Exposure to: F&B stores (especially frozen/perishable items) Housekeeping & engineering stores, Inventory systems, audits, GRNs, stock control
How do I deliver this ?
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great
experiences, doing the right thing and understanding people.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law
Please note that we do not charge, ask for, or accept any money from candidates at any stage of the hiring process, including interviews, job offers, or joining.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.