Stewarding Supervisor | Crowne Plaza Kathmandu Pulchowk

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences through exceptional service, seamless event execution, and meaningful guest connections. But could you be the one ensuring everything behind the scenes is ready for exceptional service? We’re searching for a Stewarding Supervisor to lead our stewarding operations, maintain the highest standards of cleanliness and hygiene, and ensure our Culinary and Food & Beverage teams have the support they need to deliver outstanding guest experiences at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

● Supervising the daily stewarding operations to ensure efficient cleaning, sanitation, and availability of all kitchen equipment, utensils, crockery, cutlery, and glassware
● Leading, coaching, and motivating stewarding colleagues to maintain high standards of cleanliness, hygiene, and operational discipline
● Organizing and monitoring the dishwashing and cleaning operations to ensure timely availability of equipment and serviceware for Culinary and Food & Beverage operations
● Coordinating closely with Culinary, Food & Beverage, Banquet, Engineering, and other departments to ensure smooth and efficient operations
● Monitoring the cleanliness and sanitation of kitchens, back-of-house areas, equipment, floors, storage areas, and other assigned spaces
● Ensuring proper handling, storage, and care of kitchen equipment, utensils, crockery, cutlery, glassware, and other operating supplies
● Monitoring the use and replenishment of cleaning chemicals, supplies, and stewarding equipment while ensuring proper handling and storage
● Assisting with inventory control, stocktaking, requisitions, and maintaining adequate levels of stewarding supplies and equipment
● Ensuring proper waste segregation, disposal, recycling, and overall cleanliness of waste handling areas in accordance with hotel and local requirements
● Conducting regular checks to ensure compliance with food safety, hygiene, sanitation, health and safety, and chemical handling standards
● Supporting the setup and execution of banquets, conferences, weddings, and special events by ensuring adequate equipment, serviceware, and operational support
● Conducting briefings, allocating daily duties, monitoring attendance, and ensuring adequate staffing across shifts
● Identifying equipment or operational issues and coordinating with the relevant departments for timely resolution
● Supporting training and on-the-job coaching of stewarding colleagues to improve operational standards and service readiness

What We need from you:

● Diploma or higher education qualification in Hotel Management, Hospitality, Food & Beverage Management, or related field preferred
● Minimum 3-5 years of Stewarding or related Food & Beverage experience within a hotel environment, with supervisory experience preferred
● Strong knowledge of stewarding operations, kitchen hygiene, sanitation, dishwashing, and back-of-house standards
● Good understanding of food safety, hygiene, chemical handling, waste management, and workplace safety requirements
● Good leadership and people management skills, with the ability to supervise, motivate, and guide a diverse team
● Excellent communication, organizational, problem-solving, and teamwork skills
● Ability to work effectively in a fast-paced hotel environment and manage multiple operational priorities
● Strong attention to cleanliness, hygiene, equipment care, and operational detail
● Familiarity with inventory control, requisition procedures, and stewarding equipment preferred
● Ability to work flexible shifts, including weekends and public holidays, based on business requirements
● Knowledge of food safety, hygiene, and workplace safety standards as required by local regulations

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.