Stewarding Shift Leader

What’s the job? 

As Stewarding Shift Leader, you are responsible to ensure the highest possible cleanliness and hygiene standards in all food processing facilities. Promote the desired work culture by living the 5 winning ways value – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together. 

Your day-to-day

• Supervise the duties of all stewarding department employees
• Supervise the consumption of all stewarding chemicals on a daily basis 
• Supervise the sanitation, cleanliness, hygiene, as well as the quality level of product and services 
• Ensure that all stewarding employees follow safety instructions whilst cleaning machinery 
• Conduct regular checks to ensure that service and kitchen operating equipment is properly cleaned 
• Control and document all outgoing equipment and ensure the proper receiving upon return 
• Participate in the monthly and annual inventory and prepare payroll related documents, prior to their submission to the Department Head 
• Attend all regular Food & Beverage department meetings and conduct at least one monthly meeting with Stewarding employees to ensure open communication flow amongst the team 
• Assure that the emergency exits are always in clean condition and absolutely free of any obstacle and the exit door is easy to open from inside

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner