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Spa Manager- Crowne Plaza Dead Sea

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Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Jordan, Swemieh

Hotel: Jordan - Dead Sea Resort & Spa (NSCJO), Dead Sea Road, The Dead Sea 18186, 100

Job number: 158430

Crowne Plaza Dead Sea is seeking an experienced and passionate Spa Manager to lead the operations of our spa facility and deliver exceptional wellness experiences aligned with IHG brand standards.

This role is ideal for a seasoned wellness professional with a strong luxury mindset, proven leadership capabilities, and the ability to balance guest experience excellence with commercial performance.


 

Key Responsibilities

  • Lead and manage all aspects of spa operations, ensuring a refined and consistent luxury guest journey.
  • Maintain the highest standards of service quality, cleanliness, and professionalism in line with premium hospitality expectations.
  • Recruit, train, coach, and inspire a high-performing spa team focused on personalized service.
  • Drive spa revenue through strategic pricing, tailored treatments, retail sales, and wellness programs.
  • Manage budgets, forecasting, cost control, inventory, and monthly performance reporting.
  • Ensure full compliance with health, safety, hygiene, and IHG brand standards.

     

Candidate Profile

  • Minimum 5 years of experience in a similar Spa Manager role within a luxury or premium hotel or resort.
  • Strong commercial acumen with a results-driven approach.
  • In-depth knowledge of spa operations, wellness trends, and service excellence.
  • Excellent communication and interpersonal skills with a strong guest-centric focus.
  • Fluency in English is required


 

Who we are

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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