(Senior) Sales Manager （资深）销售经理

有嘉兴地区工作经验的人员优先录用
 

The will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. Key to this role is developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. 

负责在活动策划阶段引导宾客参观，在活动进行阶段掌握客户的要求，在活动结束之后跟进客户以获得反馈。此职位的工作重点是完善专业知识，深刻理解部门/客户的需求，使客户满意度最大化、促进酒店收益的提升。

Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.

定期联络客户并直接向客户销售酒店客房、会议室和餐饮服务。

Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance    guest experience.

Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.

Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

为宾客提供各种信息（如：忠实计划、本地景点、餐厅、设备信息），以提升宾客体验。同主要客户和外部相关人员建立联系并保持联络，借此增加团体及会议业务量，包括客房销售、餐饮销售和宴会服务等。

安排酒店会议及业务团队活动，与其它酒店级部门进行协调，共同完成销售部门同潜在客户达成的协议   所规定的各项服务。

Degree or Diploma, and 2 – 5 years of relevant experience in meeting planning in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation.

Expected to possess the following skills:

·         Good communication and negotiation skills

·         Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required

·         Strong organisational skills required to maintain electronic and paper filing systems

·         Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports

·         Excellent PC skills (including MS Office)

学历或文凭。2-5年与会务策划及销售相关的服务业工作经验。要求的经验水平及类型将会根据实际活动的规模及复杂性有些许区别。

最好具有以下技能：

·         良好的沟通和谈判能力。

·         积极主动、吃苦耐劳、愿意承担义务，按照要求完成任务和工作。

·         在电子文书方面具有高水平的组织能力。

·         能够运用口头和书面的方式清楚有效地获得并传达信息给客户、技术员、酒店管理层、同事，同时制作成报表。

·         出色的计算机操作能力（包括办公软件）