Senior Manager of Hotel Risk Management

Purpose of the role: 

Embed risk management culture within IHG GC hotels through integrating the risk management programs into GC business.  This role focuses on the key risks identification, assessment and assurance to ensure the deployment of the controls at hotel level.

Key accountabilities:
•    Work with Risk Management Director and senior leaders within Greater China to understand major risk issues and critical areas of attention so as to develop and implement an effective risk management program that addresses all areas of concern at hotel level. 
•    Stay informed about industry trends, regulatory changes, and global risk factors that could impact the hotel’s operations, and collaborate with various departments to gather and analyze data on emerging risks, so as to identify risks across all hotel operations.
•    Develop and implement risk assessment frameworks to evaluate and prioritize risks, and develop appropriate risk responses.
•    Maintain relationship with Subject Matter Experts and corporate key stakeholders (both Global and GC) and provide consultation regarding implementation of risk strategies.
•    Establish the assurance mechanism to check the implementation effect especially in the area of safety & security and regulatory compliance on hotel level, including data analysis, monitoring of training completion ratio, etc.
•    Identify the opportunities through assurance activities and suggest corrective actions, escalate to functional heads & senior leaders if needed.
•    Keep abreast of risk management best practices at hotel level, maintain relationship with hotels.
•    Contribute to the Safety & Security global projects, initiatives and development of globally aligned policies, standards or guidelines.
•    Provide support to the Risk Management Director regarding activities relating to tools, platforms (e.g. Responsible Business Portal) and other departmental system activities.
•    Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classification changes.  
•    Assist in the Crisis Management at hotel levels.

Required Education: 

Minimum Bachelor’s degree, preferably in Project Management, Mechanical, Electrical, Engineering or related.

Required Experience:

Minimum 6-8 years compliance experience or project management experience in multinational companies desirable.

Required technical skills and knowledge:
•    Strong logical thinking and strategic thinking.
•    Strong project management skill.
•    Fluent in English speaking and writing.
•    Subject matter expert in fire protection/prevention, security, health and safety desirable.
•    Knowledge of practices in hospitality industry desirable.
•    Knowledge of Safety & Security Standards and Regulations.
•    Experience in relation to “assurance”, “assessment” and data analysis.
•    Skill for conducting effective communication and training facilitation. 
•    Effective written and oral communication skills appropriate for audiences of varying educational levels.
•    Experience working with diverse cultures.
•    Proficient PC skills including Microsoft Office, Windows, Internet, e-mail, etc.