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Senior Manager, Strategy & Operations

Hotel Brand:
Location: United States, Georgia, Atlanta

Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

Job number: 156785

2482x804-strategicplanningandperformance
2482x804-strategicplanningandperformance

Your day to day

Create and drive the P&T strategy: 

  • Create strategic presentations: develop paper/presentations to the Board, EC, SLT 
  • Strengthen planning (annual/ quarterly) planning mechanisms w/ repeatable structures for priority management  
  • Partner across P&T to drive clarity of a clear P&T value prop and develop strategies for key priorities  
  • Support key initiatives, to support product deployments / enhancements  

Embed P&T strategy & messaging: 

  • Manage P&T Messaging Center of Excellence (CoE) ensuring key assets, are easily leveraged, distributed, & understood for P&T Operations function 
  • Cascade P&T’s strategy and priorities consistently across the P&T leadership teams, and functional/regional leadership team meetings 
  • Partner with Communications to ensure all P&T colleagues (e.g., via townhalls) and owners (e.g., via webinars) are engaged and informed about our positioning 
  • Partner with Product Marketing on messaging that supports owner-related communications with clear, aligned narratives 
  • Equip IHG stakeholders with tools and assets to amplify the value of the IHG brand through our P&T value story  

Activate strategy with P&T leaders & key stakeholders: 

  • Represent P&T’s holistic strategy and value in high-visibility presentations, acting on behalf of P&T leadership  
  • Enable alignment and connection across P&T leadership through SLT/ELT forums, offsites, and events focused on building enterprise mindset 
  • Support the planning of P&T presence at select industry conferences, ensuring message clarity, alignment, and consistency 
  • Ensure that P&T’s overarching story is represented through all conference-related engagements 
  • Collaborate across P&T teams to support product launches and delivery of key enterprise priorities 

Partner with Product teams to drive key initiatives: 

  • Collaborate across P&T teams to support product launches and delivery of key enterprise priorities 
  • Embed AI best practices & tool recommendations to drive efficiency & consistency  

 What we need from you

  • Strong Consulting and executive stakeholder management experience in complex, matrixed organizations 
  • Deep understanding of strategy development, messaging frameworks for senior executive audiences 
  • Demonstrated proficiency in leveraging AI tools and best practices to drive operational efficiency, strategic decision-making, and consistent messaging  
  • Proven ability to cascade strategy across functions, and influence both internal and external stakeholders 
  • Familiarity with competitive benchmarking and identifying relevant market trends and insights 
  • Excellent written and verbal communication skills; able to create polished content under tight deadlines 
  • Global and regional business experience, particularly in technology or hospitality organizations   

Travel - limited

Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office.  This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for t his role is $120,000 to $150,000.  This role is also eligible for bonus pay.  We offer a comprehensive package of benefits including time off, medical/dental/vision insurance, 401K and other benefits to employees.

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Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • If you require reasonable accommodation during the application process, please click here.
  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
  • If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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