Security & Risk Manager (Omani National)

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat’s most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco™ is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we’re preparing to open our doors soon — and we’re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel’s culture and guest experience from day one. Whether you’re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

We are seeking a highly responsible and proactive Security & Risk Manager to lead all aspects of security operations and risk mitigation for our property. This role is critical to ensuring the safety and well-being of guests, employees, and hotel assets by managing security protocols, emergency response plans, and risk assessments. The ideal candidate will have a solid background in security or law enforcement, excellent leadership and crisis management skills, and experience in developing comprehensive risk management strategies in a hospitality environment.

YOUR DAY-TO-DAY:

• Develop and implement security policies, procedures, and protocols to safeguard hotel guests, staff, and assets.
• Manage and lead the hotel’s security team, including recruitment, training, and performance monitoring.
• Conduct regular risk assessments and audits of hotel operations, identifying potential threats and implementing preventive measures.
• Oversee surveillance systems, access control, alarm systems, and physical security infrastructure.
• Coordinate emergency preparedness plans, including fire safety, natural disasters, medical emergencies, and evacuation procedures.
• Liaise with local law enforcement, fire departments, and emergency services when needed.
• Ensure full compliance with local, regional, and brand safety regulations and standards.
• Respond promptly and effectively to incidents, accidents, or emergencies, preparing thorough incident reports and follow-up actions.
• Provide regular training for hotel staff on security awareness, loss prevention, crisis response, and workplace safety.
• Manage lost and found procedures and guest/staff incident reporting systems.
• Maintain detailed documentation of incidents, inspections, audits, and corrective actions.

WHAT WE NEED FROM YOU:

• 2+ years of relevant experience in security management, preferably in hospitality, resort, or commercial property.
• Proven leadership experience with strong knowledge of safety protocols, emergency response, and crisis management.
• Familiarity with local laws, regulations, and industry standards.
• Excellent problem-solving, decision-making, and interpersonal communication skills.
• Proficient in using security and surveillance systems (CCTV, access control software, etc.).
• Ability to remain calm and professional in high-pressure or emergency situations.
• Physically fit and able to work flexible hours, including nights, weekends, and holidays as needed.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.