Sales & Events Intern | InterContinental Cascais-Estoril

The Sales & Events Intern will support the commercial team in identifying new business opportunities and executing flawless events. You will learn the full sales cycle—from the initial inquiry and site inspection to the signing of the contract and the final event coordination.

Key Responsibilities

1. Sales Support & Lead Generation

• Assist the Sales Managers in researching potential corporate clients and local businesses.
• Help prepare professional sales proposals and contracts for groups and corporate accounts.
• Support the team during Site Inspections, showing potential clients the hotel’s rooms and meeting facilities.

2. Event Planning & Coordination

• Assist in the creation of BEOs (Banquet Event Orders), detailing every requirement for an event (menu, audiovisual, room setup).
• Act as a liaison between the client and the hotel’s operational departments (Kitchen, Banqueting, Housekeeping).
• Support on-site event execution, ensuring that meetings, weddings, or conferences run smoothly and according to the client's vision.

3. Administration & CRM Management

• Maintain and update the client database (CRM) with accurate contact information and booking history.
• Assist in preparing monthly sales reports and tracking the status of "tentative" vs. "confirmed" bookings.
• Help manage the hotel's presence on event booking platforms (e.g., Cvent, WeddingWire).

4. Client Relationship Management

• Respond to initial event inquiries via phone and email in a timely and professional manner.
• Assist in organizing "Client Appreciation" events or fam-trips (familiarization trips) for travel agents and event planners.