Sales Manager | InterContinental Porto

POSITION OVERVIEW:

As Sales Manager you’ll be creating memorable memories to our guests. Serving InterContinental brand is always working on behalf of our Guests and working with other Team Members. Reporting to the Director of Sales & Marketing, the Sales Manager is responsible for actively prospecting and qualifying new business. They will also produce and/or review all sales contracts, rate agreements. In addition, they will act in support of the Director of Sales & Marketing on a daily basis and in their absence.

DUTIES & RESPONSIBILITIES:

• Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility

• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
• Interact with outside contacts
• Airlines, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business follow up on events, and generate new business
• Other contacts as needed (professional organizations, community groups)
• Actively prospect and qualify new business
• Monitor and handle inquiry calls and emails
• Provide client proposals in accordance with established departmental policies and procedures
• Produce and/or review all sales contracts, rate agreements and banquet event orders
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients
• Meet or exceed monthly and quarterly revenue and room night goals
• Produce monthly sales-related reports and sales forecasts for segment
• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
• Additional duties as assigned
• Attend key meetings: revenue maximization; forecast; sales strategy
• Represent hotel at high profile hotel events
• Attend internal hotel events as a representative of the sales team.
• Be a leader in Daily Business Review
• Be a resource to DOSM on special projects, examples listed:
  o Organize quarterly blitz
  o Design and work on promotions for need dates with DOSM, and Ecommerce manager
  o Design new high level group proposal
  o Forecasting
  o Goal setting

WHAT WE NEED FROM YOU:

• Requirements include some College in addition to 5 plus years sales or marketing related experience, or equivalent combination of education and experience and a related degree is preferred. 

• Demonstrated previous experience in a Sales function in the hotel/leisure sector;
• Excellent selling capability and an ability and desire to coach selling techniques to their team;
• Excellent organizational and planning skills;
• Accountable and resilient;
• Ability to work under pressure;
• Flexibility to respond to a range of different work situations;
• Portuguese and English fluent speaking and writing is mandatory. Fluency in additional languages is advantageous;
• Availability to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays.
• Knowledge of the hotel property management systems is a plus (Opera and Delphi)

WHAT YOU CAN EXPECT FROM US:

• Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.  IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

   

   

  So, join us and you’ll become part of our ever-growing global family.