Sales Manager Government

Day-to-Day Responsibilities

Sales & Business Development

• Source, develop, and maintain relationships with corporate, government, and leisure clients for rooms, events, and catering.
• Identify and pursue new business opportunities via market research, networking, and site inspections.
• Prepare and deliver tailored sales presentations, proposals, and contracts.
• Monitor competitor activities and market trends to shape strategies.
• Achieve or exceed assigned sales goals and revenue targets.
• Collaborate with Director of Sales to implement sales and marketing plans.
• Manage and update client databases in CRM systems.

Client Relationship Management

• Build long-term partnerships with key accounts through consistent, personalized service.
• Conduct regular client visits, entertainment, and follow-ups.
• Coordinate with other hotel departments for seamless service delivery.
• Handle inquiries, negotiations, and concerns professionally.

Financial & Reporting

• Contribute to monthly forecasts, budgets, and sales reports.
• Support promotional packages aligned with revenue goals.
• Monitor and control expenses for profitability.

Teamwork & Communication

• Work closely with Front Office, Reservations, F&B, and Events teams.
• Share best practices and support colleagues.
• Represent the hotel at trade shows, exhibitions, and networking events.

Core Service Skills (IHG True Hospitality)

• True Attitude: Caring, making a positive difference, building genuine connections.
• True Confidence: Knowledgeable and skilled, instilling trust.
• True Listening: Understanding guest needs through attentive listening.
• True Responsiveness: Providing timely and caring service.

• Bachelor’s degree or higher education qualification in Hotel Management, Business Administration, Marketing, or related field preferred. 
• Some college and/or advanced training in sales or hospitality management is acceptable. 
• 2 years of related experience in hotel sales, including experience handling government accounts, or an equivalent combination of education and experience. 
• Strong knowledge of government procurement processes, tenders, and compliance requirements. 
• Excellent communication skills and ability to speak the local language fluently; English proficiency preferred. 
• Proficiency in CRM systems and Microsoft Office applications. 
• Ability to travel for client visits, trade shows, and networking events as required. 
• Professional appearance and demeanor, with strong negotiation and presentation skills.

What we offer

We’ll reward all your hard work with a competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.