Sales Manager 销售经理

• Use account interactions and publicly available tools to monitor the activities of competitors as they are related to the hotel and account portfolio, and share relevant information with key stakeholders in accordance with hotel procedures.
使用帐户交互和公开可用的工具来监控竞争对手的活动，因为它与酒店和账户组合相关，并按照酒店程序与主要利益相关者共享相关信息。
• Provide feedback to the management on the constantly changing market conditions, including competition and market trends.
向管理层反馈不断变化的市场状况，包括竞争和市场趋势。
• Invite the sales director to attend sales calls and sales meetings as appropriate.
酌情邀请销售总监参加销售电话和销售会议。
• Report any problems encountered and other relevant information to your superiors.
向上级通报遇到的任何问题和其他相关信息。
• Organize training courses, daily briefings and other meetings as needed.
根据需要组织培训课程、每日简报和其他会议。
• Where applicable, supervise, manage and train sales directors and sales coordinators in the performance of their duties.
在适用情况下，监督、管理和培训销售主管和销售协调员履行职责。
• Build a network within the account portfolio and establish relationships with key decision-makers and other relevant personnel.
在账户组合内建立网络，与关键决策者和其他相关人员建立关系。
• Ensure that the provided sales system (i.e. Delphi; Opera; etc.) is updated accurately and in a timely manner for future reference and control.
确保准确和及时地更新所提供的销售系统(i.e. Delphi; Opera; etc.)供将来参考和控制之用。
• Update the account and contact profiles, attach the account plan, and ensure that "real-time" information is used for operations.
更新帐户和联系人配置文件，附加帐户计划，确保"实时"信息用于操作。
• Handle and manage customers' inquiries or issues.
处理和管理客户的查询或问题。
• Be proactive and responsible for following up on new sales to enhance the guest experience.
积极主动，负责新销售的跟进，提升宾客体验。
• Develop the designated account portfolio to achieve the set goals and maximize profitability.
开发指定的账户组合，以实现既定目标并最大限度地提高盈利能力。

• Health condition: Good, neat appearance, good attitude.
健康状况：良好，外表整洁，态度良好。
• Education: Obtain a degree or diploma in marketing, business or hotel management, and have 2 to 4 years of relevant sales experience in the hotel or related service industry.
学历：获得市场营销、商务或酒店管理学位或文凭，并在酒店或相关服务行业拥有 2 至 4 年的相关销售经验。
• Language proficiency: Good command of listening, speaking, reading and writing in both Chinese and English.
语言能力：中英文听说读写能力良好。
• Good communication skills, customer service skills and problem-solving abilities.
良好的沟通技巧、客户服务技巧和解决问题的能力。