Sales Manager – Specialty Markets (Leisure & Airlines) (Pre-Opening)

At InterContinental Hotels & Resorts®, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being: 

• charming by being approachable, having confidence and showing respect. 
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership 
  of getting things done. 
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. 

As Sales Manager Leisure, you will be responsible for: 

Duties and Responsibilities 

Essential 

• Develop and execute a strategic sales plan for the leisure segment to achieve and exceed revenue targets. 
• Identify, solicit, and manage relationships with key leisure clients including DMC’s, TMC’s, tour operators, travel agencies, airlines, and online platforms. 
• Conduct regular sales calls, site inspections, and client visits to build strong relationships and secure business. 
• Attend trade shows, roadshows, and industry events to promote property and expand market reach. 
• Collaborate with the Revenue and Marketing teams to optimize pricing, promotions, and packages. 
• Prepare and analyze leisure segment sales reports, forecasts, and performance tracking. 
• Maintain accurate records in the CRM system and ensure client contracts and agreements are up to date. 
• Monitor market trends and competitor activity to identify new business opportunities and stay ahead in the market. 
• Support in the planning and execution of FAM trips and familiarization events. 
• Ensure client satisfaction and manage post-stay feedback and follow-up. 

QUALIFICATIONS AND REQUIREMENTS 

• Bachelor’s degree in business, Hospitality, Marketing, or related field. 
• 3 years of experience in sales within the hospitality industry, with a strong focus on the leisure segment. 
• Island resort destination experience is preferred.   
• Proven track record in achieving sales targets and building strong client networks. 
• Excellent communication, negotiation, and presentation skills. 
• Strong knowledge of leisure distribution channels (local and international). 
• Proficiency in MS Office and hotel CRM/sales systems. 
• Ability to travel globally for client meetings and industry events when needed. 
• Self-motivated, proactive, and results-oriented 
• Strong command of English language is a must. German or Russian languages are preferred.  

Other Requirements  

• Comply with hotel rules and regulations and provisions contained in the employment handbook 
• Comply with company’s grooming standards to portray a professional image of self and the hotel 
• Comply with time and attendance policies set by the resort 
• Actively participate in training and development programs and maximize opportunities for self-development 
• Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety. 

How do I deliver This? 

We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG^® hotels. 

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. 

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay 
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs 
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner