DUTIES AND RESPONSIBILITIES

Sales Development

• Identify and develop new business opportunities across assigned market segments.

• Conduct regular sales calls, client meetings, and presentations to promote hotel products and services.

• Prepare proposals, contracts, and quotations for clients.

• Maintain strong relationships with corporate accounts, travel agencies, and business partners.

Account Management

• Manage and grow existing client accounts to maximize revenue opportunities.

• Monitor market trends, competitor activities, and customer needs.

• Maintain accurate records of sales activities and account updates.

Revenue Generation

• Achieve individual and departmental sales targets and revenue goals.

• Promote hotel facilities including rooms, meetings, conferences, and events.

• Coordinate with Revenue Management to optimize rates and availability.

Client Relations

• Ensure prompt responses to client inquiries and requests.

• Conduct site inspections and hotel presentations for prospective clients.

• Maintain high levels of customer satisfaction and handle client concerns effectively.

Internal Coordination

• Work closely with Reservations, Banquets, Front Office, and other operational departments to ensure smooth execution of bookings and events.

• Participate in sales meetings, strategy discussions, and training sessions.

QUALIFICATIONS

• Bachelor’s degree in Hospitality Management, Marketing, Business Administration, or related field.

• Minimum 2–5 years experience in hotel sales or hospitality industry.

• Strong negotiation and communication skills.

• Ability to build and maintain professional client relationships.

• Goal-oriented with strong sales and presentation skills.

COMPETENCIES

• Sales & Negotiation Skills

• Relationship Building

• Communication Skills

• Customer Focus

• Strategic Thinking

• Team Collaboration