Sales Manager

The Sales Manager is responsible for driving revenue growth by developing and maintaining strong relationships with clients and partners across various market segments. This role focuses on generating new business, managing key accounts, and supporting sales initiatives to maximize hotel occupancy and profitability.

YOUR DAY-TO-DAY:

• Identify, target, and secure new business opportunities within assigned market segments (corporate, leisure, events, travel trade, etc.).
• Manage and grow existing client relationships to encourage repeat business.
• Conduct sales presentations, site inspections, and client meetings to showcase hotel facilities and services.
• Collaborate with the marketing and revenue teams to develop competitive pricing and promotional offers.
• Maintain accurate and up-to-date records of sales activities, leads, and client interactions in the CRM system.
• Prepare sales proposals, contract, and follow up to close business deals.
• Attend industry events, trade shows, and networking functions to expand professional networks.
• Monitor market trends and competitor activities to identify opportunities and threats.
• Work closely with operations and event teams to ensure successful delivery of contracted services.
• Meet or exceed individual sales targets and contribute to overall department goals.

WHAT WE NEED FROM YOU:

• Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.
• Minimum 3 years of experience in hotel sales or related sales roles.
• Strong negotiation, communication, and presentation skills.
• Proficient with CRM systems and Microsoft Office applications.
• Knowledge of hotel sales market segments and industry trends.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.