Sales Coordinator - EVEN Hotel Midtown East
Hotel Brand: EVEN Hotels
Location: United States, New York, New York
Hotel: New York - Midtown East (NYCEV), 221 East 44th Street, 10017
Job number: 139912
Role Purpose:
Provide administrative and sales support for the Sales & Marketing department.
Your Day to Day:
- Lead for assigning group leads in Salesforce
- Answer and respond to incoming calls to obtain lead details: dates, times, hotel room needs and meeting room requirements.
- Perform administrative duties such as typing proposals, letters, contracts, etc.
- Collect data, update data-bases, and complete departmental monthly reports.
- Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
- Promote team work and quality service through daily communication and coordination with other departments.
- Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
- Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, etc.)
- Provide administrative support to specialty markets & sales department
- Run Transient Production Reports
- Walk Showrooms and VIP Arrivals
- Site Visit Support
- Personalized Welcome Amenities for VIPs
- Running Arrival Reports in Opera
- Need to have strong customer service and communication skills
- Assist with special projects
- Other duties as assigned by Director
This job requires ability to perform the following:
- 1 – 2 years of previous hotel experience within operations or sales
- A passion for hospitality and an excitement to learn
- Frequently standing up and moving about the facility
- Type at least 50 wpm; proficient PC computer skills
- Carrying or lifting items weighing up to 25 pounds
- Communication with customers, employees, and third parties
- Use of a keyboard to generate correspondence, reports, etc.
The hourly pay range for this role is $26.30 to $33.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Who we are
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
