Sale Manager (Chiangmai based) at InterContinental Chiang Mai The Mae Ping

• Identify, develop, and manage new and existing accounts to achieve hotel revenue goals.
• Proactively pursue new business opportunities within assigned segments (Corporate, MICE, Leisure, Government, or OTA).
• Develop strong relationships with key clients, travel agents, event organizers, and corporate decision-makers.
• Prepare and deliver compelling sales presentations, proposals, and contracts in line with brand and pricing standards.
• Conduct regular account reviews to ensure business potential is maximized.
• Represent the hotel at local and international trade shows, networking events, and client functions as required.

• Maintain accurate and updated client information in IHG sales systems (e.g., Delphi or Opera S&C).
• Track and report key performance metrics, pipeline activity, and conversion ratios.
• Collaborate with the Revenue Management team to optimize yield and ensure the best business mix.
• Ensure all sales activities are aligned with hotel’s strategic goals and IHG commercial priorities.

• Work closely with the Sales & Marketing team, Events team, and Revenue department to convert leads into confirmed bookings.
• Coordinate with Operations teams to ensure seamless event execution and client satisfaction.
• Support marketing campaigns and promotional initiatives designed to increase market visibility and drive revenue.
• Maintain close communication with IHG Sales Offices and sister properties for cross-selling opportunities.

• Ensure professional and timely responses to client inquiries and requests.
• Conduct site inspections and hotel presentations with a high level of product knowledge and hospitality.
• Monitor post-event feedback and follow-up to ensure client satisfaction and retention.
• Represent the InterContinental brand with sophistication and integrity in all business dealings.
  
   

Key Competencies

• Result-Oriented: Driven by achieving and exceeding sales targets.
• Relationship Builder: Able to develop long-term client partnerships.
• Professional Communication: Excellent presentation, negotiation, and written skills.
• Market Awareness: Strong understanding of Chiang Mai’s market trends, competitor landscape, and business opportunities.
• Team Collaboration: Works effectively across departments and functions.
• Brand Ambassador: Embodies the elegance, confidence, and authenticity of InterContinental Hotels & Resorts.

• Bachelor’s Degree in Business, Marketing, or Hospitality Management.
• Minimum 3–5 years of experience in hotel sales within the luxury or upscale segment.
• Strong local market knowledge and client network in Chiang Mai and Northern Thailand preferred.
• Excellent English and Thai communication skills (written and verbal).
• Proficiency in Microsoft Office and hotel sales systems (Delphi, Opera S&C, etc.).
• Dynamic, proactive, and passionate about delivering outstanding results.