Room Division Manager

Key Responsibilities

• Lead the setup and operational readiness of all Rooms Division departments

• Recruit, train, and develop a high-performing team aligned with luxury service standards

• Establish and implement SOPs, service culture, and quality benchmarks

• Drive guest satisfaction, loyalty, and service excellence

• Oversee budgeting, forecasting, and cost control for the division

• Directing everyday front office and housekeeping activity while developing and coaching your team to deliver next-level guest experiences

• Creating the perfect working environment for your team to thrive and driving collaboration between department

• Ensure compliance with brand standards and regulatory requirements