Room Attendant

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Located in the city centre, Crowne Plaza Hobart connects its visitors, business or leisure, to the heart of Tasmania. A warm welcome to Tasmania’s capital, our contemporary hotel offers well thought out spaces to connect and recharge with modern rooms designed to ensure our guests rest and relax while making the most of their stay. Crowne Plaza Hobart offers 241 guest rooms and has a range of spaces from ballrooms to the boardroom, a 24-hour business centre, and is only moments away from Salamanca Place and Constitution Dock.

What is the job?

As a Part Time Room Attendant, you’ll play a key role in creating an exceptional guest experience. You’ll ensure every room and suite is perfectly prepared, fresh, and welcoming - providing a relaxing haven for guests to unwind after a busy day or a comfortable space to catch up on last-minute work. Your attention to detail and commitment to cleanliness will help deliver the high standards Crowne Plaza Hobart is known for.

Your day to day

-Ensure every guest room meets our high standards - your attention to detail makes each space special and memorable.
-Assist guests with requests, such as providing amenities or offering directions, with a warm and helpful attitude.
-Keep your supervisor informed on room status and report any maintenance or repair needs promptly.
-Follow all safety procedures and wear protective equipment when required to maintain a safe work environment.
-Stay organized by managing supplies and amenities efficiently, while minimizing waste.
-Handle lost and found items according to hotel policy, ensuring they are logged and returned to their owners whenever possible.
-Maintain a professional appearance by wearing your uniform with pride.
-Support the team with ad-hoc duties when needed - working together to deliver exceptional service.
-Collaborate with other departments to ensure seamless communication and outstanding guest experiences.
-Assist with deep cleaning projects and turndown service as required.
-Perform additional duties as assigned to support hotel operations.

What we need from you

-Ability to perform tasks that involve standing and moving for extended periods as part of the role’s inherent requirements.
-Comfortable with regular bending, reaching, and handling items during cleaning and room preparation.
-Ability to lift, carry, or move items such as linen and amenities as required for the role.
-Commitment to maintaining high standards of cleanliness and attention to detail.
-Ability to work independently and as part of a team in a fast-paced environment
-Availability – you may need to work nights, weekends and/or holidays across 7 days a week.
-Currently based in Hobart.

What you can expect from us

We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey.

-Free staff meal on shift.
-Full uniform provided, laundered in-house. 
-Paid birthday leave in addition to your annual leave.
-Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills.
-You have the opportunity to fast track your career with a growing global company.
-Popular hotel perks and discounts on the retail platform.
-Some of the best employee discounts across our IHG Hotels for accommodation, food and beverage!

Our way is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.  So, join us and you will become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.