Revenue Manager

As Revenue Manager, you will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.  

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. you will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.

Duties and Responsibilities  

As Revenue Manager, you will assume full responsibility for the efficient operation of the Reservations department to provide exceptional products and services within brand operating standards.  

The duties and responsibilities will include:  

• Continually focus on revenue generation and profile building for our Retreat and for Six Senses.
• Be responsible for the setup of PMS & CRS to guide and evaluate the room selling strategies.
• Develop overall pricing strategies along with the Director of Sales & Marketing (DOSM) and Group Director of Revenue Management to ensure all target market segments are developed for the long-term benefit of the property’s business and growth.
• Managing OTA set-ups, relationships with respective account managers, conducting routine checks on its functionality, customer journey and pricing parity  
• Have a thorough knowledge of all facilities and services offered by the Retreat including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the Retreat and reservation coding.
• Track future room availability based on reservations.
• Decide and implement free allotment releases and close outs for the Retreat by category and update this information in all channels to gain maximum effect and maintain a smooth selling process.
• Review all competitive Retreats on a regular basis and identify selling strategies and market trends of the competition set.  
• You will countercheck all reservations daily to ensure they are completed with all necessary guest information, profile information and rate/market/source codes.
• Continually focus on reviewing cancellations, adjustments, no-shows as well as groups, blocks, and allotments.
• Ensure that all set policies, procedures, best practices are in place and rigorously followed.
• Liaise and develop sales strategies with the Director of Food and Beverage and Wellness Director to maximize the revenue across all revenue streams ensuring all distribution channels are optimized and correctly loaded. I will also monitor pick-up patterns, lead times, business, and market trends.
• Analyze Wellness revenues for varied offerings under Wellness, mapping it against each hosts potential vs actual in relation with occupancy.  
• Monitor reservation functions / processes
• Chairing weekly revenue meetings with pan retreat revenue updates.
• Maintaining weekly and monthly reports for the unit and HO  
• Instill a cost-focused philosophy through training and education.
• Knowledge of all Six Senses properties.
• Knowledge of history and demographical facts about current country.  
• Maintain a high standard of personal appearance, grooming and hygiene.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.
• Identifying and conducting trainings hosts and overseeing their development / growth.
• Conducting Travel Trade audits in regard to accounts productivity, analyze their productivity with previous years
• Ensure all distribution channels are activated, and pricing parity is maintained.
• Analysing the pace of varied market segments and sources (Digital/social media, returning guests, of reservations to determine trends.
• Analysing domicile reports to identify new markets while determining trends of existing ones  

Qualifications

To execute the position of Revenue Manager, you must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:  

• Possess a bachelor's degree in Hotel Management,  
• Must have experience of 4-5 years.
• Fluent in English.  

The above is intended to provide an overview of the role and responsibilities for a Revenue manager at Six Senses Vana. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Vana is an equal opportunity employer. This policy applies to all terms and conditions of employment.