Restaurant Manager (H05) (150129)
Hotel Brand: InterContinental
Location: Saudi Arabia, Taif
Hotel: IC - Taif (TIFHA), Airport Road, P.O. Box 827, 21944
Job number: 163191
Manages daily operation of restaurant.
Conducts market and competitor analysis.
P&L analysis including productivity and cost management.
Develops and implements promotions calendar for F&B products
Actively pursues cost saving measures and recycles wherever possible
People
Conducts on-the-job training sessions for restaurant employees.
Conducts pre-meal briefing and maintains liaison with kitchen.
Ensures that grooming of restaurant employees is up to required standard.
Role modelling the IHG Company Values and Core Purpose.
Leading employee engagement activities.
Conducting Annual and Mid-Year Performance Reviews.
Coaching and regular feedback sessions of employees.
Holds self and others accountable for achieving results.
GUEST EXPERIENCE
Supervising & directing courteous serving of food & beverage in restaurant.
Implementation and maintenance of brand standards.
Driving the guest experience through service quality.
Knowledgeable of menu, recipe and production procedure.
Maintains customers database and utilizes effectively
Taking appropriate actions to resolve guests' complaints
Being attentive to guests and anticipating their needs
RESPONSIBLE BUSINESS
Manages daily operation of restaurants.
Implementation of quality assurance programs
Implementation and compliance of the Company’s Fire, Life and Safety requirements.
Reviews checklists to maintain high standard of cleanliness.
Maintains database of restaurant guests.
Identifies opportunities to increase revenue.
Challenges the way things are done; identifies areas requiring change and suggests ideas to support. the change.
Implementation and maintenance of standard operating procedures.
QUALIFICATIONS AND REQUIREMENTS
Arabic Speaker
Completion of degree or certification in Hospitality Industry.
3 years' experience as Asst. Restaurant Manager.
Experienced in pre-opening operations
Fluent in English language
Computer knowledge (MS Office and the Internet).
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