Restaurant General Manager - InterContinental Abu Dhabi




Hotel Brand: InterContinental
Location: United Arab Emirates, Abu Dhabi
Hotel: Abu Dhabi (AUHHA), King Abdullah bin Abdul Aziz Al Saud Street,, 4171
Job number: 154371
At InterContinental Abu Dhabi, we are proud to host some of the most exquisite dining destinations in the region. Our flagship seafood restaurant, the highlight of our culinary portfolio, showcases the finest sustainable seafood with world-class service, elegant ambiance, and an unforgettable waterfront setting. As part of the prestigious InterContinental brand, we are committed to delivering luxury dining experiences that exceed expectations.
We are seeking a dynamic, passionate, and experienced Restaurant General Manager to lead operations of our flagship seafood restaurant. The successful candidate will be responsible for maintaining the highest standards of guest experience, team leadership, and operational excellence, ensuring the restaurant continues to be a benchmark for fine dining in Abu Dhabi and beyond.
A little taste of your day-to-day:
Every day is different, but you’ll mostly do:
Operational Excellence
- Oversee daily operations of the restaurant, ensuring service excellence in line with Michelin-level expectations.
- Maintain high standards of hygiene, food safety, and presentation across all service periods.
- Coordinate closely with the Head Chef and culinary team to ensure menu consistency, guest satisfaction, and operational efficiency.
Guest Experience
- Lead the front-of-house team in delivering personalized, intuitive, and memorable guest service.
- Handle guest feedback with professionalism, ensuring prompt resolution and proactive service recovery.
- Regularly engage with VIP guests and maintain strong guest relationships to encourage repeat visits.
Team Leadership & Development
- Recruit, train, mentor, and inspire a high-performing service team.
- Create a culture of excellence, teamwork, and continuous improvement.
- Conduct regular performance reviews, training sessions, and team briefings.
Financial & Strategic Management
- Drive revenue through effective upselling, cost control, and promotional initiatives.
- Monitor and analyze key performance indicators (KPIs), including guest satisfaction scores, average check, labor costs, and profitability.
- Collaborate with the marketing team on strategic campaigns and events to enhance restaurant visibility and guest engagement.
Compliance & Brand Standards
- Ensure adherence to InterContinental Hotels Group (IHG) and brand operational standards.
- Maintain all necessary licenses, health and safety standards, and operational audits.
What we need from you:
- Proven experience (minimum 3-5 years) as a Manager in a fine dining or Michelin-rated environment
- Deep knowledge and passion for seafood cuisine and wine pairing
- Exceptional leadership and interpersonal skills with a strong guest-focused approach
- Strong understanding of restaurant financials and operational excellence
- Ability to thrive in a fast-paced, high-end environment
- Fluent in English; additional languages are a plus
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.