Restaurant General Manager

We are a people-powered business. So, we’re looking for a Restaurant General Manager who embodies leadership, passion, and excellence in guest service. Someone who can inspire their team, elevate dining experiences, and manage the restaurant’s operations with precision and creativity. A true hospitality professional who can drive revenue, maintain high standards, and create a vibrant, welcoming atmosphere for every guest.

Every day is different, but you’ll mostly be:

Leading the overall operations of the restaurant to ensure outstanding guest experiences and smooth service delivery.

Managing and developing the restaurant team through coaching, training, performance management, and motivation.

Maintaining the highest standards of service, cleanliness, and product quality in line with brand expectations.

Monitoring daily operations including reservations, table management, guest flow, and service speed.

Overseeing financial performance — budgeting, forecasting, revenue growth, cost control, and profitability targets.

Collaborating with the culinary team to enhance menu offerings, food presentation, and continuous product innovation.

Handling guest feedback and resolving issues professionally to ensure complete satisfaction.

Ensuring compliance with hygiene, safety, and food handling regulations.

Building and maintaining strong relationships with regular guests and VIPs, promoting loyalty and repeat business.

Implementing marketing initiatives, seasonal promotions, and upselling strategies to increase revenue.

Managing inventory, purchasing, and stock levels to maintain operational efficiency.

Diploma or degree in Hospitality Management or a related field.

Minimum 4–6 years of restaurant management experience in a 4- or 5-star hotel or high-end dining establishment.

Strong leadership, communication, and interpersonal skills.

Proven ability to manage restaurant operations, finances, and staff performance.

Excellent guest service mindset with the ability to create memorable dining experiences.

Strong knowledge of food & beverage trends, service techniques, and menu engineering.

Ability to handle pressure, multitask, and adapt to changing business needs.

Must speak fluent English; additional languages may be preferred.

Flexibility to work long hours, weekends, and public holidays.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.