Responsible Gambling Officer
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, New South Wales, Terrigal
Hotel: Terrigal Pacific (TERAS), Pine Tree Lane, 2260
Job number: 148814
About Us:
We are a leading hospitality venue on the Central Coast, committed to providing a safe and enjoyable environment for our patrons. In line with the NSW Government's initiative to reduce gambling harm, we are seeking a dedicated and experienced Responsible Gambling Officer (RGO) to join our team.
Key Responsibilities:
- Monitor gaming areas to identify patrons at risk of gambling harm or displaying concerning gambling behaviour.
- Engage with patrons to provide information on responsible gambling practices and available support services.
- Facilitate self-exclusion requests and assist patrons in accessing gambling support services.
- Maintain accurate records of gambling incidents and interactions with patrons.
- Collaborate with management to develop and implement harm minimization strategies.
- Ensure compliance with all relevant legislation and regulatory requirements
Requirements:
- Completion of the Advanced Responsible Conduct of Gambling (ARCG) training.
- Proven experience in a similar role within the hospitality or gaming industry.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Demonstrated commitment to promoting responsible gambling practices.
- Availability to work flexible hours, including evenings and weekends.
Why Join Us?
- Opportunity to make a positive impact on the community by promoting responsible gambling practices.
- Access to ongoing professional development and training.
- Supportive and inclusive work environment.
- Competitive salary and benefits package
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
