Reservations Manager 预订经理
Hotel Brand: InterContinental Hotels & Resorts
Location: China, Guangdong, Guangzhou
Address: 广州市黄埔区开泰大道96号, 广州市, Guangzhou, Guangdong, China
Job number: A561323770
Hiring Salary: 6500 - 9000
1.监督日常预订业务,管理客房库存,包括最佳收益区分配及禁止预订日期管控。
2.开展以客房为基础的市场活动,跟踪销售计划、促销及广告,向相关部门反馈。
3.记录散客趋势、入住率及市场细分发展,建立并维护客房分配方案,协助预测。
4.每月记录分析客户问卷,确保客人历史及客户资料数据库准确,跟踪市场代码。
5.在集团预订系统及网站维护房价,管理酒店银行及GDS开关日期,确保团队合同签订。
6.完成周、月销售报告,开展市场调研与分析,监测评估销售趋势及经济、政治、社会变化。
7.报告竞争对手活动,参与地区战略计划制定,评估市场销售数据。
8.与上级共同进行人力规划及部门预算管理。
1.3年及以上酒店预订部或销售相关经验,具备直接管理销售团队经验。
2.熟悉本地业务及市场趋势,必须掌握本地语言,能使用其他语言者优先。
3.具备代表酒店与顾客、员工及第三方有效沟通的能力,精通微软办公软件。
4.具备解决问题、分析、推理、号召、组织及培训能力。
5.熟练使用英语或普通话。
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Hiring Salary: 6500 - 9000