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Reservation Supervisor 预订部主管

holiday-inn-logo-non-endorsed-digital-green-rgb-horz-2023-en
holiday-inn-logo-non-endorsed-digital-green-rgb-horz-2023-en

Hotel Brand: Holiday Inn
Location: China, Hubei, Wuhan

Hotel: Wuhan International Expo (WUHNC), Tba, 435000

Job number: 136304

Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques

·   运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务

Promote the Hotel’s (and ICHG generally) products and services

·   推销酒店(以及整个洲际酒店集团)的产品和服务

Maintain a high level of product and service knowledge about all ICHG Hotels in your region

·   充分了解所在地区的洲际酒店集团成员的产品和服务

Develop and maintain a regular pattern of sales calls

·   发展和保持定期进行销售拜访的模式

Prepare and execute action plans which increase reservation sales and associated business

·   准备和执行增加预订销售和相关业务的工作计划

Record and process reservations made by phone/fax/email

·   记录和处理通过电话,传真,电子邮件进行的预订

Accept wait list reservations

·    接受等候单上的客人预订

Process amendments to reservations such as extensions, early departures, etc

·   修改延期和提前离店等特殊情况的预订记录

Manage “no show” reservations by investigation and recording of same

·   调查和记录未按预订抵店的预订情况

Record special billing arrangements for groups and conventions

·    对团组或会议的特别账单安排进行记录

Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval

·    与前厅部经理或财务经理联系要求信用审批的预订事宜

Maintain knowledge of special rates/ offers/ promotions

·   掌握关于特价,酬宾,促销活动的信息

Monitor reservation levels and inform Managers of current and future occupancy rates

·    监测预订情况,并向经理通报目前和将来的入住率

Prepare reports as requested (eg to travel agents, business houses etc)

·   按照要求准备报告(如给旅行代理人和商业机构的报告等)

Prepare reservation sales reports

·    准备预订销售报告

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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