Reporting Specialist
Hotel Brand:
Location: Philippines, Makati City
Hotel: CRO Manila, 27th Floor, Tower Two, RCBC Plaza,, 6819 Ayala Avenue corner Gil Puyat Avenue, MAKATI CITY, 1200
Job number: 139721
Role Purpose
The Analytics Specialist serves as a subject matter expert responsible for delivering data-driven insights and analyses to guide business decisions, identify system performance trends, and develop and execute plans to optimize workflows, improve processes, and enhance operational efficiency. They oversee high-impact projects, act as the primary point of contact for specific focus areas, design performance tracking queries, maintain complex databases and Tableau/BI reports, and effectively communicate insights and actionable recommendations to stakeholders.
Key Accountabilities
- Work on high-priority projects with significant impact across the organization, ensuring alignment with business objectives and delivering measurable outcomes.
- Manage process and vendors regarding ongoing projects to ensure the delivery against business needs and monthly production goals.
- Develop, own, and maintain highly complex data extracts and databases, adhering to specified business and technical requirements.
- Design and build performance tracking queries and reports for individual decision support system users.
- Confidently influence business decisions through the entire lifecycle of initiatives, from Test & Learn to execution stages.
- Primary point of contact for respective focus area and can represent the line manager’s duties if needed and fostering cross-functional collaboration.
- Champion the design, development, and deployment of advanced reports and dashboards, empowering regional and global teams with self-service analytics tools.
- Utilize advanced analytical techniques and tools to address business challenges, including statistical analyses where applicable, to derive actionable insights.
- Effectively communicate findings and provide actionable insights and recommendations to appropriate levels
- Confidently make decisions, perform day-to-day responsibilities and communicate to stakeholders with minimal supervision required.
- Drives own development plan and competent to leading self
Key Skills & Experiences
Education:
- Bachelor’s degree in Statistics, Mathematics, Marketing, and other related field of studies (Information Technology, Operations Research) or an equivalent combination of education and work-related experience.
- Minimum university degree and 3-4 years of relevant experience or equivalent.
Experience:
2 or more years progressive work-related experience working with relational decision-support databases and analytical consulting with demonstrated proficiency and understanding in one or more functions related to the position.
Technical Skills and Knowledge:
- Enthusiasm for analyzing business trends and performance
- Established a strong working knowledge of the different business functional areas and act as point of contact to respective stakeholders
- Ability to communicate prolifically and be able to influence stakeholder of any level.
- Being savvy to use Microsoft Excel and Microsoft PowerPoint will be an advantage.
- Experience with data visualization tool ( Tableau, Power BI, etc)
- Demonstrated knowledge of Visual Basic scripting techniques, Microsoft Access and Excel functionality to include the use of macros
- Demonstrated experience in a decision-support and data warehousing environment.
- Basic project management sills and ability to manage multiple priorities.
- Requires broad knowledge of theory, practices and principles within a specific professional discipline.
- Demonstrates capacity to understand operational needs.
- Applies subject matter knowledge under limited supervision.
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