Regent Club Supervisor

Hotel Brand: Regent
Location: China, Beijing, Shanghai

Hotel: Shanghai Pudong (SHASD), 210 Century Avenue, Lujiazui CBD, Pudong District, 200120

Job number: 100838

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Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel

对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视。

Responds to guest needs and resolves related problems

就客人的需求做出反应并解决相关问题。

Ensures VIPs and IHG Rewards Club guests receive special attention

保证贵宾和IHG优悦会会员受到特别关照。

Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

监督员工的行为、制服穿着、卫生和外表形象。

Fully conversant with all hotel emergency procedures.

熟知酒店紧急情况处理程序。

Who we are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Regent Club Supervisor