Receiving Agent (Full Time) - InterContinental Houston

Your Day-to-Day

People

• Cooperates, coordinates and communicates with other departments in matters concerning receiving related matters and internal control
• Liaise with DOF/ADOF and Department Heads on purchasing problems
• Attend to vendor, Department Heads and other employees’ enquiries in relation to receiving of goods or services

Financial Returns

• Ensure that the supplies are correct as per the order and business needs and are as per the purchase order.
• Maintain internal controls over the requisitioning and issuing of items; direct the delivery of supplies to appropriate departments or storage areas; and ensure reports and records are updated and forwarded to the appropriate contact for payment/ further processing, based on hotel policies and procedures.
• Ensure cleanliness and organization in all work areas.
• To check all the supplies are in good condition upon receiving & deliver immediate information to supplier and procurement department in case any rejection/defect in same.
• Acknowledging the supplies to vendors on receiving of proper documents in respect.
• Prompt and quick dispatch of the material to respective kitchens, departments and stores.
• Ensuring great quality of the material.
• Strict control over the expiry date items.
• To ensure beverage store items are properly recorded and documented on timely manner.
• Strict implementation of the CSA and achieve 100% score in CSA Audit of Purchasing & Receiving category
• Performs related duties and special tasks assigned by Manager of Finance & Business Support.

Guest Experience

• Build and maintain positive relationships with all internal customers and suppliers in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Notify departments concerned of arriving materials so that items may be removed promptly from receiving area.
• Ensure that all incoming merchandise is undamaged, in quantities as indicated in the accompanying invoice/delivery docket and meets the IHG quality standards

Responsible Business

• Establishes adequate record keeping
• Establishes standard purchasing specifications
• Ensures products and resources are assigned to the appropriate department and billed accordingly
• Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of Purchasing & Receiving category
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements

QUALIFICATION AND REQUIREMENTS

High school diploma or equivalent and 1 year experience in receiving, purchasing or accounting function; or an equivalent combination of education and work experience. Must be proficient in BrichStreet Systems. Ability to speak fluent English required. Other languages preferred.

This job requires the ability to perform the following:

• Carrying or lifting items weighing up to 100 pounds
• Standing up and moving about the hotel
• Communicating with other people
• Handling objects, supplies boxes of merchandise, etc.
• Bending, stooping, kneeling, crouching, reaching

Other

• Reading and writing abilities are utilized often in reviewing purchase orders, contracts for service, and completing related reports
• Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.
• Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions.
• Strong customer service skills are required
• Ability to regularly work starting at 6:00 AM. May be required to work nights, weekend, and/or holidays

WHAT WE OFFER:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an impressive room discount and some of the best training in the business.

The hourly pay rate for this Hourly role is $22.00. This rate is only applicable for jobs to be performed in Houston, Texas.

This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees.

You can apply for this role through the link below (or through the internal career site if you are a current employee).

Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.

IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  So, join us and you’ll become part of our ever-growing global family.

At IHG Hotels & Resorts, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?