Public Area Attendant
Hotel Brand: InterContinental
Location: United States, Texas, Houston
Hotel: IC - Houston (HOUIT), 6750 Main Street, 77030
Job number: 171611
Hiring Salary: USD 17.00 - 17.00 Hourly
JOB OVERVIEW:
Clean and service the assigned public areas according to established quality standards and procedures.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
DUTIES AND RESPONSIBILITIES:
Financial Returns
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
People
Promote teamwork and quality service through daily communication and coordination with other departments.
Guest Experience
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Report to supervisor of needed repairs or unsafe conditions
Responsible Business
Report, turn in, and/or log any lost and found items according to established procedure.
Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.
Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.
May regularly assist with deep cleaning projects.
May assist with other duties as assigned.
QUALIFICATION AND REQUIREMENTS
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
This job requires ability to perform the following:
Carrying or lifting items weighing up to 50 pounds
Frequently standing up and moving about the facility
Handling objects and equipment to maintain the facility
Bending, stooping, and kneeling.
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Basic reading, writing and math abilities are utilized often when reading assignments, completing checklists, and replacing linens and amenities
Must be able to work nights, weekends, and/or holidays
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
- For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Hiring Salary: USD 17.00 - 17.00 Hourly
