Personal Assistant to General Manager at InterContinental Chiang Mai The Mae Ping

Key Responsibilities

Executive & Personal Support

• Manage the General Manager’s calendar, appointments, and daily schedule with accuracy and efficiency.

• Coordinate meetings, prepare agendas, and record minutes with clear follow-up actions.

• Handle confidential correspondence, emails, and documentation on behalf of the General Manager.

• Arrange travel itineraries, accommodation, visas, and expense reports.

• Provide personal assistance to the General Manager as required, ensuring discretion at all times.

Communication & Coordination

• Act as the primary point of contact for internal and external communications directed to the General Manager.

• Liaise with IHG Corporate, Regional Office, and Hotel Ownership on behalf of the General Manager.

• Coordinate with Department Heads to ensure timely follow-up on key projects and initiatives.

• Draft professional correspondence, reports, and presentations in English and Thai.

Meeting & Project Management

• Organize Executive Committee meetings, leadership briefings, and special sessions.

• Track action plans and ensure timely completion across departments.

• Support preparation of business reports, presentations, and owner updates.

• Assist in coordinating strategic projects and hotel initiatives.

Guest & Stakeholder Relations

• Welcome and assist VVIP guests, owners, and corporate visitors.

• Support coordination of official visits, inspections, and high-profile events.

• Ensure all interactions reflect the InterContinental brand’s professionalism and luxury service standards.

Office Administration

• Maintain organized filing systems and documentation for the Executive Office.

• Ensure smooth day-to-day office operations and professional presentation.

• Coordinate office supplies and administrative requirements.

Key Competencies

• Discretion & Confidentiality: Handles sensitive information with professionalism and integrity

• Organization & Time Management: Strong ability to prioritize and multitask

• Communication Skills: Excellent written and verbal communication in Thai and English

• Professionalism: Polished demeanor suitable for executive-level interaction

• Attention to Detail: High level of accuracy in documentation and coordination

• Adaptability: Able to work in a fast-paced and dynamic environment

Qualifications & Experience

• Bachelor’s degree in Business Administration, Hospitality, or related field

• Minimum 3–5 years of experience in executive or personal assistant role, preferably in hospitality or corporate environment

• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Excellent command of English and Thai (written and spoken)

• Strong interpersonal and coordination skills