Paymaster / General Cashier

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat’s most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco™ is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we’re preparing to open our doors soon — and we’re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel’s culture and guest experience from day one. Whether you’re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

The Paymaster / General Cashier is responsible for handling the hotel’s payroll processing and managing all cash operations. This dual role ensures employees are paid accurately and on time while maintaining strict control over hotel cash handling procedures, deposits, and cash disbursements in accordance with company policies and internal controls.

YOUR DAY-TO-DAY:

As Paymaster

• Process payroll accurately and on schedule for all hotel employees, ensuring compliance with labor laws and internal policies
• Maintain employee attendance records, leave balances, and timekeeping data in coordination with HR and department heads
• Verify employee hours worked, calculate overtime, deductions, and allowances
• Ensure confidentiality of all payroll data and employee information
• Prepare payroll reports and assist with monthly reconciliation of payroll accounts
• Distribute pay slips and respond to payroll-related inquiries from employees
• Assist in preparation of statutory payments (e.g., taxes, social security, provident fund) and file them as required

General Cashier

• Collect and verify daily cash drops from all revenue outlets
• Prepare and make daily bank deposits and reconcile cash received with system reports
• Maintain and balance the hotel’s house bank and petty cash funds
• Issue and track cashier float advances and reimbursements for all departments
• Ensure cash handling procedures comply with company policies and internal controls
• Prepare daily cash reports and maintain accurate records of all transactions
• Assist in monthly cash and float audits in collaboration with finance leadership

General Duties

• Maintain proper documentation for all payroll and cash transactions
• Coordinate with the Finance, HR, and Operations teams for smooth payroll and cashier functions
• Support internal and external audits by providing relevant documentation and explanations
• Ensure compliance with hotel financial policies, accounting standards, and local labour laws

WHAT WE NEED FROM YOU:

• Minimum 2–3 years of experience in payroll and/or cashiering, preferably in a hotel or hospitality environment
• Strong knowledge of payroll processing, labor laws, and statutory requirements
• Proficient in Microsoft Excel and hotel accounting/payroll systems (e.g., Oracle, SAP, ADP, or similar)
• High level of accuracy, integrity, and attention to detail
• Strong organizational and communication skills
• Ability to handle sensitive information confidentially
• Diploma or degree in Accounting, Finance, Business Administration, or related field preferred

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.