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Night Porter

2482x804-hotelfrontoffice
2482x804-hotelfrontoffice
intercontinental
intercontinental

Hotel Brand: InterContinental
Location: Australia, South Australia, Adelaide

Hotel: Adelaide (ADLHA), North Terrace, 5000

Job number: 148193

Our hotels never sleep. So, We’re currently seeking a dedicated and reliable Night Porter to join our team and ensure our guests have a safe and comfortable stay during the night. As a Night Porter, you will work with a small, dedicated night team to provide seamless service and support.

Your day to day

As a Night Porter, your shift will start at 11:00 pm and finish at 7:30 am.

Every day is different, but you will mostly be:

  • Kicking off truly memorable guest experiences with the warmest of welcomes
  • Assisting guests with luggage, organising transportation, valet parking and fulfilling a variety of other needs the guests may have
  • Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
  • Completing other ad-hoc duties as requested to assist the front office team in fulfilling guest needs

What we need from you:

  • An unrestricted driver's licence (manual required)
  • Ability to lift, pull and push large objects up to 23kg
  • Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to 
  • Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories 
  • Ability to work independently and remain alert during night shifts. 
  • Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
 
What you can expect from us: 
 
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including:  
•    Paid birthday leave  
•    Hotel perks like accommodation and food & beverage discounts 
•    Enhanced parental leave  
•    Proactive health days and flexible work options
•    Your career journey will be supported through our lifelong development program  
•    IHG Career Milestone celebrations  
•    Transfer of entitlements as you move and grow with IHG
•    Access to our discount retail platform that makes your pay go even further 
 
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 
 
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
 
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

 
So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Apply
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