Minibar Attendant FT

Duties and Responsibilities 
As Minibar Attendant, I will assume full responsibility for the efficient operation in the following: 
•    Stock and re-stock the mini bar amenities at the property as per standards.
•    Manage and maintain adequate inventory of mini bar items as per standards
•    Work with an empathetic attitude and if there is any problem which cannot be handled, must contact supervisor.
•    Ensure that all guests are greeted courteously and attentively in the working area.
•    Follow the leadership of the captain or supervisor on shift.
•    Engage in minibar delivery as per the predetermined standards and sequence.
•    Recommend and promote items as directed by supervisor.
•    Maintain at all times the highest standard of social skills.
•    Report any maintenances faults following the required steps.
•    Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible.
•    Maintain efficient administration within the department preparing and submitting operational reports on time.
•    Check and collect supplies from the stores according to resort procedure.
•    Maintain a high standard of personal appearance, grooming and hygiene.
•    Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
•    Ensure the privacy of guests, partners and residential owners, and apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
•    Ensure all equipment of the department is kept clean and in good working condition.
•    Upsell all property facilities and activities.
•    Attend meetings and training as required.
•    Perform any additional tasks given to me by supervisor/management.

The hourly rate for this role is $17.75 an hour 

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