Minibar Attendant – Six Senses Kanuhura




Hotel Brand: Six Senses
Location: Maldives, Lhaviyani Atoll
Hotel: Kanuhura Maldives (DRVKH), Kanuhura, 07060
Job number: 148861
As Minibar Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As Minibar Attendant, I will assume full responsibility for the efficient operation in the following:
• Stock and re-stock the mini bar amenities at the property as per standards.
• Manage and maintain adequate inventory of mini bar items as per standards
• Work with an empathetic attitude and if there is any problem which cannot be handled, must contact supervisor.
• Ensure that all guests are greeted courteously and attentively in the working area.
• Follow the leadership of the captain or supervisor on shift.
• Engage in minibar delivery as per the predetermined standards and sequence.
• Recommend and promote items as directed by supervisor.
• Maintain at all times the highest standard of social skills.
• Report any maintenances faults following the required steps.
• Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible.
• Maintain efficient administration within the department preparing and submitting operational reports on time.
• Check and collect supplies from the stores according to resort procedure.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure the privacy of guests, partners and residential owners, and apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upsell all property facilities and activities.
• Attend meetings and training as required.
• Perform any additional tasks given to me by supervisor/management.
Qualifications
To execute the position of Minibar Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Fluent in English.
The above is intended to provide an overview of the role and responsibilities for a Minibar Attendant at Six Senses Kanuhura, It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Kanuhura is an equal opportunity employer. This policy applies to all terms and conditions of employment.
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