Marketing Manager

Hotel X, a premier luxury boutique property, is nestled in Brisbane's most vibrant and sought-after location. With James Street and Howard Smith Wharves right at our doorstep, we are the epicenter of luxury and lifestyle in Brisbane. As we continue to elevate our brand and enhance our guest experiences, we are excited to invite a Marketing Manager to join our high-performing team.

At Hotel X, our mission is to create unforgettable experiences for our guests with every stay. We value flexibility, prioritising results over timesheets, and recognise the importance of work-life balance for our team members. Join us and be part of a team that is dedicated to excellence, innovation, and the ultimate in guest satisfaction.

OUR CULTURE & VALUES

• Deliver excellence through service
• Embrace a growth mindset
• Communicate honestly and transparently
• Consider people, community and planet
• Have each other's backs and respect differences
• Show up and bring positivity
• Take accountability & own our mistakes
• Entrepreneurial mindset where innovation is key…we want to push the boundaries of old school hospitality and shift the needle on a new way of doing things.

HOW WILL YOU HELP US ACHIEVE OUR GOALS?

The Marketing Manager will be responsible for developing and implementing the hotel's marketing plan and activities to increase brand awareness, communicate promotions to all relevant target markets, and address specific business needs. This role demands a creative thinker with exceptional communication skills, a passion for luxury hospitality, and the ability to build and nurture relationships with both internal teams and external partners.

Key Responsibilities:

• Develop and implement comprehensive marketing strategies to increase brand awareness and drive business growth
• Create and market key events for the hotel, especially during critical business periods
• Work closely with all hotel departments to identify opportunities and develop planned promotions that address specific business challenges
• Manage and control marketing budgets, ensuring resources are used effectively
• Build and maintain professional relationships with local media, third-party partners, and official bodies
• Manage and promote the hotel on the IHG brand website
• Respond to media enquiries and implement PR campaigns to celebrate successes and awards
• Create and maintain a comprehensive media and marketing contact management system
• Research and develop new opportunities within key target markets
• Produce regular reports on marketing performance and activities

WHY CHOOSE US?

As a valued member of our dynamic team, you will have access to:

• Flexible working options (we won't force you back to the office 5 days/week)
• Fun!!! Enjoy team building, regular events, and a vibrant atmosphere
• Discounted childcare, food/beverage & gym memberships with our Hotel partners
• The IHG Employee Room Benefit & Friends and Family Program
• Performance incentives and recognition schemes
• Hotel X pays for 100% of any 6 therapy, mental health, or coaching sessions each year plus access to a variety of well-being resources
• Career development, mentoring and community support opportunities
• The chance to experience a unique Hotel environment, a little different to the norm!

WHAT WE NEED FROM YOU...

• Master's/Bachelor's degree in Marketing or a related field
• 2-4 years of experience in a hospitality or hotel marketing setting 
• Exceptional communication and relationship-building skills
• Creative mindset with the ability to develop innovative marketing solutions
• Experience in budget management and resource allocation
• Proficiency in the local language (additional languages preferred)
• Passion for luxury hospitality and a commitment to delivering True Hospitality
• Ability to thrive in a fast-paced, dynamic environment

If you are a creative and experienced marketing professional with a passion for luxury hospitality, we invite you to apply for the Marketing Manager position. Contact us today!