Manager/Senior Manager, Holiday Inn Express & New Brands Operations
Hotel Brand: IHG Corporate
Location: China, Shanghai, Shanghai
Hotel: 上海市, Shanghai, Shanghai, China
Job number: A561184173
This role will be responsible for driving business success of Holiday Inn Express and new brands, which includes the preparation for the launch, operational performance in Greater China. In addition, this role will oversee strategic projects related to the Holiday Inn Express and New Brands across GC.
Your day to day
Holiday Inn Express Operations and New Brand Launch, and Operations:
• One point of contact for hotels Owners and General Managers
• Managing great partnerships & relationships with Owners and hotel GMs to optimize the value of IHG brands and services, and to ensure compliance with quality and operational standards
• Responsible in achieving all Holiday Inn Express hotels Winning Metrics and RevPar within the assigned portfolios of hotels
• Lead the successful launch and operational setup of new hotel brands in Greater China.
• Collaborate with cross-functional teams to ensure seamless and effective new brand implementation.
• Provide support for the smooth opening of new brand hotels, ensuring all operational and brand standards are met.
• Monitor and oversee the performance of new brands, with a focus on achieving performances measures
Strategic Project Management:
• Lead key projects for the New Brands and Holiday Inn Express brand in Greater China.
• Identify, prioritize, and execute strategic initiatives aimed at enhancing brand performance, improving operational efficiencies, and elevating guest satisfaction.
What we need from you
• Bachelor’s degree or equivalent in Business Management/ Hotel Management.
• At least 10 years of experience in hotel operations management
• Previous corporate-based hospitality roles are preferred.
• Experience in managing regional/sub-regional projects or strategic initiatives is preferred.
• Background in lifestyle hotel brands or with a strong "lifestyle DNA" is an advantage.
• Proven ability to think strategically and apply structured problem-solving to complex challenges.
• Strong leadership capabilities, with a track record of successfully managing cross-functional teams.
• Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
• Strong interpersonal skills, enabling the building and maintenance of relationships with key stakeholders, including hotel owners.
• Exceptional influencing, negotiation, and problem-solving skills to drive mutually beneficial outcomes, while aligning with IHG's strategic objectives.
• Fluency in English is required.
We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
