Manager- Order to Pay

Role Purpose

• The Accounts Payable Manager will be managing Global Operations for his/ her Process.
• Will be required to work with on shore counter parts, Customers and business managers.
• Will be working on issue resolution and Process improvements in AP Process.
• Will need to make sure the process SLA's are maintained in all regions.
• Will work on ensuring the IHG Values are adhered and team members work towards it.

Key Accountabilities

• Responsible for review of team operations, specialized transactions, and service quality.
• Ensure tasks assigned to the department are completed per the process responsibility matrix and satisfy the regional requirements.
• Direct and oversee of the preparation of timely, accurate monthly work related items
• Demonstrate expertise in Issue Resolution, Providing Permanent Fixes for recurring issues.
• Define, implement and monitor Process related updates and changes.
• Timely and accurate data to be provided to auditors as and when the request arises for the various AP related audits.
• Should be able to put processes in place to ensure smooth delivery of operations.
• Should work on a Continuous Improvement Plan for ensuring Performance does not slip in any region.
• People Management: Coach and develop team members: hire, fire, assess, discipline, document performance, succession planning and recommend salary and classification changes.
• Work on minimizing Attrition in Process.
• Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored and communicated according to standards.
• Actively work with the Regional Counterparts to ensure if there are any issues and provide necessary solutions to them
• To ensure process applied by India based regional accounting teams are consistent and conform to the global model.
• Active Participation in enhancement and project related work for AP.
• Actively manage the business continuity and disaster recovery plans for the regional process.
• Seek opportunities under the IHG’s environmental strategy and the implementation there-of.
• Timely Merit reviews and Performance appraisals

Key Skills & Experiences

Education

• Post Graduate Degree preferred.
• Relevant field of work or an equivalent combination of education and work related experience.
• Demonstrated knowledge and understanding of PeopleSoft or other enterprise financial systems and Microsoft Office.
• Demonstrated experience in leading, motivating and developing people.
• Demonstrated effective verbal and written communication skills.
• Experience in working along side a global team.
• Demonstrated proficiency in recognizing and resolving problems or inconsistencies in transactions and system.

Experience:

• 6-8 years progressive work related experience in accounting and finance with demonstrated proficiency in multiple disciplines/processes related to the position as well as 3-5 years managing people
• Positive attitude and High levels of energy

Physical Requirements –

• Work is performed in a normal office environment.
• Ability to function effectively in different time zones.
• Work may include regional and/or international travel.