Manager, New Hotels - System Activation
Hotel Brand:
Location: Philippines, Makati City
Hotel: CRO Manila, 27th Floor, Tower Two, RCBC Plaza,, 6819 Ayala Avenue corner Gil Puyat Avenue, MAKATI CITY, 1200
Job number: 154111
What you'll do:
- Coordinate, manage and own channel activities including but not limited to building content, activating systems and channel marketing activities to drive new hotel visibility and bookings through our WEB, GDS, TPI and CRO channels by leveraging our Manila support team
- Managing bulk activities for accelerated openings by preparing bespoke templates and once completed updating IHG systems to drive visibility and bookings on IHG direct and indirect channels
- Work with the Hotel Lifecycle & Growth teams and New Hotels Commercial to ensure any applicable processes, tools and procedures are consistently applied in all openings and conversions.
- Serve as the New Hotels Commercial Help Desk to navigate IHG systems and tools
- Be the bridge between Global, HOST and Commercial Manager New Hotels to follow up and resolve any issues that delay the visibility and booking process
- Track all relevant pre-opening and post-opening Sales & Marketing activities using Hotel Opening Manager system.
- Coordinate pre-opening and post-opening activities with other Commercial teams including Brands, Revenue, Marketing Communications, Sales, as well as our Sub-Regional teams
- Carry out any administrative tasks to support new hotel opening processes as needed
What you'll need:
- Degree or certification in Hotel Management, Hospitality or relevant field
- Understanding of new hotels system activation and processes and IHG ways of working
- Minimum 3 years experience in hotel reservations, hotel front office, sales & marketing, or training
- Ability to interact on a professional level with all levels within the organization
- Independent and self-driven team player who takes initiative on projects
- Attention to detail and follows up on all communication
- Strong communication and net working skills (both verbal and written)
- Ability to coordinate multiple complex projects
- Detail oriented, well organized with good project management, implementation and analytical skills
- Excellent PC Skills
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
