Maintenance Supervisor - Holiday Express - Fort Lewis

JOB OVERVIEW: 

Supervise a shift, project, or aspect of maintenance/engineering operations which may include scheduling employees, assigning daily work and projects, training and coaching employees, inspecting work for quality and productivity, and initiating corrective and/or disciplinary action as needed.   

DUTIES AND RESPONSIBILITIES: 

• Inspect work assignments to ensure that work is completed in a timely manner and within specifications.  Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies.  Alert management of potentially serious issues. 

• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc. 

• Schedule and/or perform preventive maintenance duties as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.).   

• Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.   

• Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule and/or perform preventative maintenance and repairs as needed.   

• Ensure that equipment is prepared and operational for the following day’s work. 

• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction. 

• Promote teamwork and quality service through daily communication and coordination with other departments.   

• May assist with other duties as assigned. 

• May serve as Manager of Duty as required. 

ACCOUNTABILITY: 

This job is a third layer of supervision in maintenance/engineering operations at a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, or 2^nd in command in a smaller, less complex property.   

Qualifications and Requirements: 

Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience.  Hotel maintenance and supervisory experience preferred.  Professional certification and license if required by law.    

This job requires ability to perform the following: 

• Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds 

• Frequently standing up and moving about the facility 

• Frequently handling objects and equipment to maintain the facility 

• Frequently bending, stooping, kneeling, climbing and crawling 

Other: 

• Specialized expertise in plumbing, electrical, mechanical, and carpentry fields.  Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.   

• Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests. 

• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.  

• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. 

• Problem solving, reasoning, motivating, organizational and training abilities are used often.  

• May be required to work nights, weekends, and/or holidays. 

The hourly pay range for this role is $21.82 to $37.74. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.  
 
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. 
 
You can apply for this role through the link below (or through an internal career site if you are a current employee). 
 
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.