Maintenance Manager

We are seeking an experienced and motivated Maintenance Manager to oversee facilities operations at 458 Brunswick Street. This is a unique and dynamic role responsible for delivering safe, compliant, and efficient building operations across landlord common areas, while also providing oversight and strategic support to Hotel X’s facilities services.

The role ensures compliance with the Building Management Statement (BMS), Management Engagement and Letting Authorisation Agreement (MELA), Body Corporate obligations, and statutory requirements. You will work closely with Brookfield Properties and the hotel General Manager to maintain asset integrity, operational excellence, and stakeholder satisfaction.

Purpose of the Role

• Deliver safe, compliant, and efficient operations across landlord areas (Lots 1–5 and common areas).
• Oversee day-to-day facilities, asset, and incident management in line with BMS, MELA, leases, and statutory requirements.
• Lead and support the hotel’s maintenance function in managing shared and critical building services.

Facility Services (Landlord & BMS Responsibilities)

• Oversee day-to-day facilities operations across Lots 1–5 and all common areas.
• Ensure compliance with BMS, MELA, leases, Body Corporate, WHS, and statutory obligations.
• Supervise contractors, manage permits, essential services inspections, and certifications.
• Maintain asset registers, compliance trackers, preventative maintenance programs, and critical documentation.
• Conduct regular site inspections and manage emergency preparedness and incident reporting.
• Coordinate repairs and maintenance for shared/common areas.
• Manage Lot 2 (Residents Lot) obligations and Body Corporate requests.
• Assist with budgeting, financial tracking, purchase orders, and cost allocation.
• Maintain strong stakeholder relationships across hotel, retail, commercial, and residential tenants.
• Identify and implement operational and capital improvement initiatives.

Hotel Facilities Services 

• Oversee contractor activities for shared building services impacting hotel operations (HVAC, fire, lifts, plumbing, electrical, cleaning, pool, gym).
• Support the hotel engineering team in managing room maintenance and optimising preventative maintenance programs.
• Coordinate fault investigation and escalation for critical hotel services (non-trade role).
• Conduct weekly property walks with the hotel General Manager and track follow-up actions.
• Support compliance with IHG Brand Fire & Life Safety and operational standards.
• Manage Green Engage reporting and complete engineering components of owner reports.
• Administer shared vendor purchase orders and support financial reconciliation.

Reporting Lines

• Direct reporting to the hotel General Manager (hotel matters).
• Direct reporting to Brookfield Properties (shared & landlord matters).

Qualifications & Experience

• Trade qualification or related discipline preferred.
• 3–5 years’ experience in facilities or building services supervision.
• Hotel operations and shared services experience highly desirable.
• Strong knowledge of building services systems and BMS frameworks.
• Sound understanding of WHS and statutory compliance requirements.

Key Competencies

• Strong communication and stakeholder management skills.
• Highly organised and detail oriented.
• Strong technical knowledge of building systems.
• Sound problem-solving and decision-making ability.
• Ability to work independently without direct day-to-day supervision.

Why Join Us?

This is a rare opportunity to manage a complex, mixed-use asset while working closely with a global hotel brand (IHG) and a leading property manager. You will play a critical role in maintaining operational excellence, compliance, and asset performance across a dynamic multi-lot environment.

Apply now to be part of a high-performing team committed to operational excellence and asset integrity at 458 Brunswick Street, Fortitude Valley.