Learning & Quality Manager @ Hotel Indigo Dubai Downtown

About Us

A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.

And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story; the story of Dubai creek. 

Your Day to Day

Every day is different, but as Learning & Quality Manager, you’ll mostly guide and manage the overall provision of all training and quality services, policies and programs for the entire hotel. You will plan and organize all training and quality assurance programs and activities and carry out quality control functions in all areas to ensure a consistent high quality of all services is maintained.

You will facilitate branded training focused on elevating the delivery of the unique brand experience. You will drive exceptional guest experiences through targeted and measured training platforms along with a high level of attention to detail in quality assurance and standards.

You will carry out regular training and service quality and brand standards audits across all hotel areas, to identify training needs and to ensure that departmental training is being carried out correctly and consistently.

What We Need From You

This is a great opportunity for talented Learning and Quality professionals to step up in their career and experience a new challenge in a trendy lifestyle brand. 

You should be result oriented, self-motivated, enthusiastic, spontaneous, & emphatic. You should also have the ability to identify, impact and influence others. You will bring with you strong interpersonal skills.

We are in search of an individual who is not afraid to challenge the norm, tackle challenges head-on from different angles, and aspire to be part of a dynamic and eclectic team. 

If that’s you, we would love to meet you!

What We Offer

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com