Kitchen Porter Manager

The Manchester Deansgate Hotel is on the lookout for a dynamic Kitchen Porter Manager (Chief Steward) to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family! 

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As a Kitchen Porter Manager (Chief Steward), your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …

• Lead, train and supervise the Kitchen Porter team to ensure smooth daily operations
• Maintain the highest standards of cleanliness and hygiene across all kitchen and back-of-house areas
• Manage pot wash, dishwashing and waste disposal processes efficiently
• Ensure compliance with all health, safety and food hygiene regulations (e.g. HACCP)
• Control stock levels of cleaning chemicals, equipment and disposables
• Coordinate with chefs and front-of-house teams to support service delivery
• Oversee equipment handling, reporting faults and arranging repairs with the Maintenance team where needed
• Manage staff rotas, attendance and performance within the stewarding team
• Drive continuous improvement in cleanliness standards and operational efficiency

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has….

• Proven experience in a similar Chief Steward or Kitchen Porter Supervisor role
• Strong leadership skills with the ability to motivate and develop a team
• Excellent attention to detail and high standards of cleanliness
• Good understanding of health & safety and food hygiene regulations
• Ability to work in a fast-paced, high-pressure environment
• Strong organisational and time management skills
• A proactive, hands-on approach with a positive attitude
• Good communication skills and the ability to work collaboratively
• Flexibility to work varied shifts, including weekends and holidays

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that  by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive….

• Financial security – Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! 
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
• Colleague perks  - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. 
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders 

If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you! 

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.