Information Technology (IT) Coordinator - Six Senses Southern Dunes, The Red Sea

Duties and Responsibilities  

As IT Officer, I will assume full responsibility for the efficient operation in the following:  

• Assist guests in any resort information technology issues.  
• Support the IT Manager in leading Home Office and local ITT initiatives.  
• Assist in preparing annual budgets and forecasts and manage the operational and capital budgets with IT Manager.  
• Challenge ITT initiatives to ensure appropriate and realistic business justifications are provided.  
• Manage all aspects of the ITT infrastructure, capacity planning, stability, contingency and disaster recovery planning.  
• Maximize network and application security to protect company intellectual property from unauthorized access and provide for appropriate separation of duties controls.
• Maintain an accurate inventory of ITT equipment and licensed software.  
• Diagnose hardware and software problems and replace defective components and perform data backups and disaster recovery operations.
• Support the operational Head of Department’s with the management of the IT Systems in their departments.  
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.  
• Strictly adhere to LQA standards and guest comments.  

Qualifications

To execute the position of IT Coordinator, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

High school diploma or equivalent in IT Management with MCSE certification and at least 1 year experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include in depth design skills, concept skills, expert knowledge of the Microsoft XP Suite, strong working knowledge of SMS 2003, Microsoft SharePoint services and Veritas Backup Exec Anti-virus & Spyware tools and Intrusion Prevention and Detection solutions and other hospitality programs, APP and systems used in hotel including MICROS/point of sell platforms. The ability to install and administer computer operations as well as knowledge in hardware, software and networks installation, coding and protection.  

Fluent in English; I understand that additional languages are preferred.  

The above is intended to provide an overview of the role and responsibilities for an IT Coordinator at Six Senses Southern Dunes, The Red Sea It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Southern Dunes, The Red Sea is an equal opportunity employer. This policy applies to all terms and conditions of employment.